Thursday, June 3, 2010

What if your computer crashes?

Just got a call from a customer whose laptop crashed just as he was getting ready to prepare for a major qualifying exam for entrance into a professional field. He was frantic because the laptop repair would take weeks and he pleaded for a copy to be downloaded to his remaining old desktop. Pleading is not necessary - there is no reason not to accomodate a customer with this dilemma. It's easy on our part - we just email the link. So, if you have our software and your system crashes, you upgrade and need to migrate the programs, can't find the programs, change in personnel causes confusion - just email us at support@mathmedia.com with your order date and name and we'll talk about how we can help you. It's that easy!

Wednesday, June 2, 2010

Teach Collectively to the Group

We just received a phone call from a pastor who wants to teach at-risk kids math and reading. He wants to teach them collectively where they work together as a group. He will be using a one-computer license to project in front of the group. The introductory concepts will be discussed followed by examples and practice problems the students will do at their desks with paper and pencil. Since the programs reveal each step of the solutions, the facilitator requires minimal math skills (they can all learn together!).